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Technology

Finnish Tech Platform Exposes Customer Data in Privacy Incident

By Dmitri Korhonen •

A popular Finnish discount platform exposed customer names and email addresses due to a technical error. The company immediately resolved the issue and is reviewing processes to prevent recurrence. This highlights data protection challenges in Finland's growing tech sector.

Finnish Tech Platform Exposes Customer Data in Privacy Incident

A Finnish discount platform accidentally revealed customer names and email addresses to other users this week. The Offerilla service, which has been downloaded over 50,000 times from Google Play, displayed personal information when users applied discount codes during checkout.

The data exposure occurred because customer identifiers were visible in what should have been an internal management field. The platform's CEO acknowledged the error and confirmed immediate remediation.

Privacy expert Petteri Järvinen emphasized the seriousness of such incidents. Services handling personal data and financial transactions must maintain flawless operation, he noted. The accidental linking of full names with purchase contexts like health products can reveal confidential information.

Offerilla CEO Risto Juntunen clarified this wasn't a traditional data breach. The company uses internal comment fields to associate discount codes with specific customers for administrative purposes. These fields were never intended for public viewing.

This incident highlights ongoing data protection challenges within Finland's growing tech sector. Helsinki startups and Espoo innovation hubs have produced numerous successful platforms, but rapid growth sometimes outpaces security protocols. The Finnish gaming industry and broader technology sector face increasing scrutiny around data handling practices.

Finland's data protection regulations align with EU standards, requiring strict handling of personal information. The Data Protection Act mandates prompt notification of breaches and significant penalties for violations. Companies operating in Helsinki's tech ecosystem must balance innovation with compliance.

Juntunen confirmed the visibility issue has been resolved. Discount codes themselves don't reveal purchase history or provide access to additional customer data, he assured users. The company is reviewing its technical processes to prevent recurrence.

The platform's rapid response demonstrates Finnish tech companies' general commitment to addressing privacy concerns promptly. However, the incident serves as a reminder that even established players in Finland's technology sector must continuously audit their systems.

Data protection remains crucial for maintaining consumer trust in Finnish e-commerce. As Helsinki startups scale internationally, robust privacy measures become increasingly important for competitive advantage and regulatory compliance.

Published: November 27, 2025

Tags: Finnish tech newsHelsinki startupsFinnish gaming industry