Eva Larsson's parents donated money to the Diabetes Wellness foundation. The letters and payment reminders kept coming even after they passed away.
"I tried to stop the mailings," she said in a statement. "Nine months after my father's death, another letter arrived."
Her parents began donating to the organization when her mother developed diabetes. They wanted to give back and support diabetes research.
Swedish media recently investigated the foundation. It is the largest fundraising organization for diabetes in Sweden.
Charities often struggle with donor database management. This case shows how automated systems can cause distress to grieving families.
How many other families face similar situations with persistent donation requests? Proper database maintenance would prevent these insensitive mailings.