Hundreds of Telia customers reported internet problems overnight into Tuesday. The outage began around midnight and continued for several hours. Sweden's largest telecom operator experienced mobile network disruptions across the country.
Downdetector received numerous complaints about Telia's service. Users reported being unable to connect to mobile data networks. The issues appeared concentrated in urban areas where Telia has the most customers.
Telia's own network status map showed mostly green zones during the outage. Some yellow areas indicated reduced capacity. The company did not post any service disruption alerts on its official website.
Why would a company not acknowledge widespread service problems? Telia serves millions of Swedes and dominates the telecommunications market. The discrepancy between user reports and official communications suggests poor crisis management. This isn't the first time Telia has faced criticism for transparency issues during service disruptions.