🇸🇪 Sweden
1 day ago
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Technology

Telia Outage Hits 200,000 Users Across Sweden

By Amira Hassan

In brief

Telia's network failure affects 200,000 users across Sweden's major cities. The outage, starting May 12, disrupts mobile and broadband services in Stockholm, Gothenburg, and Malmö.

  • - Location: Sweden
  • - Category: Technology
  • - Published: 1 day ago
Telia Outage Hits 200,000 Users Across Sweden

Illustration

A major network failure at Telia, Sweden's largest telecom provider, disrupted mobile and fixed broadband services for an estimated 200,000 users on May 12. The outage began at 08:30 CEST in Stockholm, Gothenburg, and Malmö, according to initial reports. Telia spokesperson Maria Wiberg confirmed that customer complaints surged on social media and Downdetector. She said teams are actively working on a fix, but no estimated restoration time has been given. Preliminary findings point to routing errors in the core network. The outage impacts both mobile and fixed broadband services across these three major cities. Telia is Sweden's largest telecom provider, so any widespread disruption generates massive search interest and customer complaints. Such widespread disruptions can quickly impact business continuity across Sweden. Many businesses and individuals rely heavily on reliable connectivity for daily operations. The outage highlights the vulnerability of critical telecom infrastructure. Initial reports indicate that the network failure stems from routing errors in the core network. Customer complaints surged on social media and on the Downdetector website. Telia spokesperson Maria Wiberg said that teams are working on a fix, but no estimated restoration time has been given. The outage affects an estimated 200,000 users based on regional subscriber data.

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Published: May 12, 2026

Tags: Telia outageSwedish telecomnetwork failureNordic innovation hubcustomer complaints

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